Protection of personal information is a core commitment of SpinBit New Zealand. Every piece of data gathered from users supports account administration, service delivery, and adherence to gambling regulations applicable in New Zealand.

Information Collected

The following categories of personal data are gathered during registration and ongoing platform use:

• full name, date of birth, and residential address;
• contact details, including email address and phone number;
• payment and transaction information linked to deposits and withdrawals;
• identification documents required for verification purposes;
• device and browser data collected through cookies and similar technologies.

Security Measures

SpinBit applies a combination of technical and organisational safeguards to protect stored information, including:

• encryption protocols for data transmitted between users and the platform;
• restricted access controls limiting data visibility to authorised personnel;
• regular monitoring of systems to detect unauthorised access attempts;
• secure storage servers maintained according to industry standards.

User Rights

Users retain the right to:

• access personal information held by SpinBit;
• request correction of inaccurate or outdated details;
• request deletion of personal data, subject to legal retention obligations;
• withdraw consent for specific data processing activities.

These rights align with the Privacy Act 2020 and other applicable New Zealand data protection legislation.

Personal data gathered by SpinBit supports a defined set of operational and regulatory purposes.

Core Purposes

Collected information is applied to:

• maintain and administer user accounts;
• process deposits, withdrawals, and other transactions;
• verify identity and age in line with licensing requirements;
• improve site performance and service quality;
• communicate updates related to account activity or policy changes.

Marketing and Analytics

Where permitted, data may support:

• analysis of user behaviour to refine casino and sports betting offerings;
• delivery of promotional communications, where users have opted in;
• assessment of platform performance through aggregated statistics.

Regulatory Compliance

Information is also retained and processed to meet obligations under New Zealand gambling and financial regulations, including checks required to prevent money laundering and applicable reporting requirements.

All processing activities are conducted transparently and within the boundaries of applicable law.

Users can review, correct, or update personal information through account settings or by contacting SpinBit support directly.

Modifying Personal Data

To request changes, users may:

1. log into their account and update editable fields directly.
2. contact customer support with a description of the requested change.
3. submit supporting documentation, where verification is required.

Security Checks and Payment Processing

Certain modifications, particularly those involving payment details, require additional verification to protect account security. Payment data submitted during transactions is processed through licensed third party electronic payment providers. Consent for these security checks and for the handling of payment information through such providers is obtained at the time of transaction.

SpinBit is intended exclusively for adults. Registration and platform access are restricted to individuals aged 18 years and older, in accordance with New Zealand gambling regulations.

Age Verification

Age confirmation relies on information and documentation provided by users during registration. SpinBit cannot independently verify age without supporting documents submitted during registration.

Parental Requests

Parents or guardians who believe a minor has registered an account may contact SpinBit support to request:

• immediate suspension of the account in question;
• deletion of all personal data associated with the account;
• confirmation once the removal process is complete.

SpinBit reviews such requests promptly to prevent underage access to casino and sportsbook services.

Personal data collected by SpinBit may be transferred to and processed in countries where its partners, affiliates, or service providers operate. Use of the SpinBit website constitutes consent to this transfer of information across borders.

Safeguards Applied

SpinBit requires all agents, partners, and affiliates involved in data processing to maintain strict confidentiality standards, regardless of location. Contractual obligations and data protection clauses apply to any party that receives personal information on behalf of SpinBit. These measures maintain consistent protection standards across jurisdictions.

This disclaimer modifies the scope or application of specific provisions within this Privacy Policy. It establishes a defined legal regime applicable to users of the SpinBit platform.

Application

The disclaimer takes effect once a user accepts this Privacy Policy through account registration, digital signature, ratification, or any other action confirming agreement to its terms. Acceptance signifies that the user understands the specific conditions outlined and agrees to be bound by them.

Cookies are small text files stored on a user’s device when visiting the SpinBit website. They allow the platform to recognise returning visitors and support core site functions.

Purpose of Cookies

SpinBit uses cookies to:

• generate statistics on site usage and traffic patterns;
• analyse user behaviour to improve casino and sportsbook offerings;
• personalise content displayed to individual users;
• optimise loading speed and overall site performance.

Storage Period

Cookies placed by SpinBit are retained for a period of one year, after which they expire and are refreshed upon the user’s next visit, subject to browser settings.

Access to and use of SpinBit services requires full acceptance of this Privacy Policy. Users who do not agree with its terms should discontinue use of the platform.

Policy Updates

SpinBit may revise this Privacy Policy periodically to reflect changes in legislation, technology, or business practices. The version published on the website at any given time takes precedence over all prior versions. Continued use of SpinBit services after an update constitutes acceptance of the revised terms.

SpinBit may share personal data with external parties in accordance with this Privacy Policy and applicable New Zealand law.

Circumstances for Disclosure

Data may be transferred to external parties to:

• resolve disputes involving a user’s account or transactions;
• fulfil contractual obligations connected to service delivery;
• meet regulatory or law enforcement requests where legally required.

Identifying Third Parties

External parties receiving data are generally listed on the SpinBit website. Where this is not the case, SpinBit discloses the purpose and volume of information shared upon request. Personal data provided to SpinBit constitutes consent for its transfer under these circumstances.

The SpinBit website may contain links to external sites maintained by other organisations, each governed by its own privacy policy.

Limitation of Responsibility

SpinBit holds no responsibility for the collection, use, or protection of personal data on third party platforms accessed through these links. Users are advised to review the privacy practices of any external resource before submitting personal information.